can promote, share, and sell the products they love to their audience. *The Amazon Influencer program is an extension of the Amazon Associates program, whereby influencers on Instagram, Youtube, Twitter, Facebook, etc. If you meet one of these three requirements, you can set up your Amazon Live Creator account and start streaming! Amazon Influencers* with an active influencer storefront.sellers registered in Amazon Brand Registry
AMAZON LIVE CHAT HOW TO
We’ll go over who can use Amazon Live, the benefits of using it, and how to get started.īefore getting into the details of how to use it, let’s quickly go over who’s eligible for the program. Setting up a livestream on Amazon is a simple process that allows you to showcase your products in a unique and powerful way. Your live stream will also appear on your listing. You can show off how your products look and work in real life, above and beyond your listing’s images-especially since customers cannot physically interact with the product before purchasing. These live videos allow hosts to speak about products and demonstrate how they work, providing a highly engaging promotional tool for sellers to drive more informed shoppers to purchase their products.Īmazon Live works similarly to QVC - except instead of being aired on TV, you’re live streaming on Amazon. Fortunately, Amazon frequently releases new features for sellers to leverage to gain visibility in front of hundreds of millions of shoppers.Īmazon Live is a new program that streams live videos right on Amazon’s homepage, as well as on listing pages of featured products.
The file should include a script that will automatically send a transcript when a chat is finished.As an Amazon seller, you regularly need to adapt and find new ways to market and promote your products. Create a blank file named “transcript-webhook” (for example in PHP), place it on your server and type in the address in the webhook setup.Ĭlick on Add a webhook to finalize the webhook creation.įinally, you need to create the aforementioned. You will need to provide the Target URL of the webhook. Next, choose the chat ends option in the Event part of the setup. Go to the Webhooks section and click on the Add a webhook link. Using this method, you can receive a chat transcript after each of your chats. The final and most complex method of getting the chat transcripts involves using a LiveChat webhook. Sending transcripts automatically after chats See our Platform Docs for instructions on how to get a single transcript and how to get transcripts in bulk. Using the API allows you to get the transcripts in bulk as well as just the specific conversations. Extracting transcripts using the APIĪn advanced way of getting your past chats. The past transcripts, which were archived before introducing the changes, will not be forwarded. The transcripts will be automatically sent to the addresses on the list from the moment you save the changes on.
Go to Settings > Chat settings > Transcript forwarding.
You can forward your chat transcripts to a list of emails.
AMAZON LIVE CHAT ARCHIVE
Useful when you don’t need to archive all of your chats but only some cases.
This is the most basic method that allows you to grab individual chat transcripts. There are a couple ways to go about getting the transcripts. This can come in handy if you need to keep past chats on file for all of your agents. If you’d like to keep an additional archive of your chats, you can get complete chat transcripts from LiveChat.